We operate a policy for cancellation to allow you a cooling off period after placing your order. In accordance with the Consumer Protection (Distance Selling) Regulations (2000) you may cancel your order at any time without reason within 7 working days of delivery.

You may cancel your order for any reason provided:

• You or the recipient notifies us of your cancellation in writing/ e-mail to the address on
  our contact us page within seven working days of delivery.
• The goods remain unused and component parts are unopened. You or the recipient
  retain and take reasonable care of the goods until returned.
• You return packaged item(s) to Returns at Kemp Aromatherapy Treatments to the
  address on the contact us page.

Please be aware that you will be liable for any postage / carrier costs incurred as a result of returning items to Kemp Aromatherapy Treatments and you should ensure that you obtain proof of postage as you send it back. A refund can only be provided for items received back by us.

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